FAQ
Feel free to get in touch with any questions hello (at) threebadseeds (dot) com
+ When will a "sold out" pillow be available again?
Please consider signing up for "UPDATES" (link at bottom of page) to be notified of a restock.
+ Will my order ship right away?
No, most pillows are made to order. Production time is 3-4 weeks for current designs, 6-8 weeks for large and custom orders. Each piece is individually designed, cut, sewn and stuffed by one set of hands.
+ Are your pillows made of felt?
No, we use woven wool; heavyweight apparel fabric (flannel + coating), melton cloth and blanket weight. We purchase our wool directly from US mills (Pendleton and Woolrich).
+ What are the pillows stuffed with?
We use polyester fiberfill.
+ Can I machine wash the pillows?
No, spot clean or dry clean only. The sculptural pillows would most likely become misshapen and shrink if washed in a machine (like that time you accidentally washed your favorite wool/cashmere sweater).
+ What carrier do you use for shipping?
For small, residential orders we use USPS Priority mail. We use FedEx Ground for the XL-XXL mountain pillows. For orders outside the US, we ship First Class International.
+ Do you have any ready to ship pieces?
Sometimes. Please check the READY TO SHIP section of our ETSY shop.
+ Do you ship outside the US/Canada?
Sometimes. We are able to handle overseas orders to select countries through our ETSY shop. Please check there for more information.
+ Do you ever have sales?
Occasionally, please sign up for email updates. Sometimes we have discounted pieces in the SECONDS AND SAMPLES of our ETSY shop.
+ Do you take custom orders?
Sometimes! We are able to take on some custom orders and create commissioned work during our production break each summer.
+ Do you have a physical location or sell in person anywhere?
We sell at various craft fairs and art exhibitions during the year. Check our events page for details.
+ Do you offer a designer or wholesale discount? Contact us for more information.